This presentation will challenge the status quo and suggest we need to radically rethink how we reconfigure and deliver future health services. It will look at the role that technology has played to date and what role it may play in the future. The presentation will explore the different digital channels available to deliver health services and the platforms available to serve the needs of patients, their family as well as informal and formal carers. It will give insight to Scotland’s strategy for telehealth and telecare delivery and focus on the increasing importance of co-production in health and care settings. It will showcase the findings from a national community engagement exercise on the public's attitude and expectations on the use of technology, supporting their care and give a glimpse of what the future landscape may look like in Scotland.
Hampshire County Council (HCC) recognised that sustainable improvement in telecare-related outcomes requires a fundamental shift in behaviours amongst care professionals. Staff need to become advocates and telecare must be deployed instead of other more costly service components, with clear service user outcome objectives set at the point of referral.
This session will focus on how we can raise awareness of technology solutions and promote them more effectively to support people balancing work, care and family life.
At 52, Mick Burkhill was a successful Regional Sales Manager who enjoyed his life. In 2007, things took a dramatic turn for the worst and he had to make a life changing decision; Move into residential care or embrace the idea of Telecare. Six years later, Mick remains at home and values his independence more than ever - he openly admits that Telecare saved his life.
In recognition of his life changing experience, Mick realised that he had a great story to tell and wanted as many people to hear about it as possible. His aim was to promote the awareness of telecare to the masses and more importantly, engage with those people who had concerns about how the implementation of assistive technology would impact on their day to day lives.
This workshop will detail the evolution of the ‘Mick’s House’ initiative, its current status, successes so far and ask what’s next?
Clare Smith, Suffolk County Council Development Manager, will outline an innovative approach to embedding and commissioning Assistive Technology. She will explore Council outcomes; why they moved away from the traditional Commissioner/Provider model and instead engaged with the market to ultimately establish a joint Community Interest Company with ‘Community Voice Careline Response Ltd’ to provide county-wide consistent services including mobile response and equipment provision. The workshop will give an insight in to how the council went about looking for and selecting a compatible provider; the challenges faced; the notable successes the partnership has achieved and the further challenges & opportunities the partnership has been able to address. We will also hear from Victoria Shead, CEO of Community Voice, as to why they chose to enter the partnership; how the service was designed; the challenges faced by the provider and the positive aspects of entering such a partnership. Followed by a question and answer session.
Most Housing/Warden call schemes rely on a telephone line as a single emergency communication link with residents despite the advancements in fire and dispersed alarm technology in recent years. In the case of hard wired scheme equipment 30+ residents and a fire alarm panel could be left vulnerable if the line was in use or failed during an emergency.
Whilst for the foreseeable future we will remain dependent upon telephone lines, the risk can now be significantly reduced by utilising a robust wireless back-up path that can access any available mobile phone network.
Two years ago Sensire –a healthcare organisation in the Netherlands – started to provide care to elderly people with aid of an iPad. Elderly, who didn’t know anything about a computer, let alone an iPad. Our care providers in the home care didn’t know much more about iPads either. With a party of three we started a care innovation by making the elderly and their care providers the innovators themselves. Now we provide care to over 1.100 people with an average age of 80 years with the help of an iPad. But the iPad is not the innovation; the real innovation is the way we look upon care. We now make the transition from “let me take care of you” to “how can I coach you to take care of yourself”. The iPad plays an imported roll in that transition, because it enables us to lead the elderly to empowerment, self management and life style changes. But also to entertainment, contact and all sorts of things that make their lives easier and more fun. Since we believe that a happy person asks for less care.
This lecture will consider how the current evidence in telehealth (TH) should be viewed. It will recognize the difficulties of interpreting the evidence with the different confusing terms (e.g. telehealth, telemedicine, telecare) being used interchangeably and the same term in different studies referring to similar or totally different interventions. Although the volume of research in TH is growing at an alarming rate (a simple search revealed 390 papers since 2009), there remains an ongoing concern regarding the quality of the research. In particular many studies are too small to provide reliable information. TH interventions are extremely complex and subtle differences between interventions may be the key factor that leads to improved clinical outcomes and/or reduced costs. Finally it is important to recognize that evidence in healthcare occurs progressively and a careful analysis of research findings, both negative and positive, is crucial so that findings can be built on where appropriate.
