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Monday, November 11 • 2:00pm - 3:15pm
How to develop and respond to tenders for tele-monitoring services

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The presentation will cover how to prepare a specification for tendering tele-monitoring service, based around the framework of the TSA Good Practice Guide and experiences within the industry. It will also consider contractual obligations as well as the etiquette required for service transfer on completion of the process.

Speakers
avatar for Paul Finch

Paul Finch

Consultant, Telecare Services Association
With over 30 years’ experience within the Telecare monitoring and contact centre sector, Paul recently started his own independent consultancy company, Telecare Solutions, sharing the experience and expertise he has developed and now offers advice and support to all sections of... Read More →


Monday November 11, 2013 2:00pm - 3:15pm GMT
Exhibition Speaker Area Hilton Birmingham Metropole