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Monday, November 11 • 2:00pm - 3:15pm
Why 'telecare' must become just 'social care'

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Hampshire County Council (HCC) recognised that sustainable improvement in telecare-related outcomes requires a fundamental shift in behaviours amongst care professionals.  Staff need to become advocates and telecare must be deployed instead of other more costly service components, with clear service user outcome objectives set at the point of referral.

avatar for Mark Allen

Mark Allen

Strategic Commissioning Manager, Hampshire County Council, Adult Services
Mark joined Hampshire County Council in 2001 as part of the Supporting People team developing supported housing initiatives within the county, including services for older people. Prior to this he had run a homelessness charity in West London and worked developing homeless prevention... Read More →
avatar for Steve Carefull

Steve Carefull

Director, PA Consulting
PA Consulting is an award-winning consulting and technology firm with 2,500 consultants based across the UK and abroad.  Established 70 years ago, PA has an outstanding track record of delivering value to public and private sector clients by bringing insight and innovation to bear... Read More →

Monday November 11, 2013 2:00pm - 3:15pm GMT
Oxford Suite