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Tuesday, November 12 • 2:20pm - 3:30pm
HomeCall Independent Living – a journey of transformational change.

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Are your services grant funded? Are you locked into contracts? What would you do if your contracts ended and funding was removed? How viable and sustainable would your service be going forward?

This was the reality that faced Coast & Country when the local authority terminated our housing support contracts and removed all supporting people funding. From this a transformational business review took place leading to the implementation of our new integrated one-stop-shop HomeCall Independent Living service model.

At this workshop find out more about the business process and approach taken by Coast & Country, the challenges and risks encountered, and the vision and commitment to re-design the service offer into a viable and sustainable business model.

avatar for Jason Lowe

Jason Lowe

Head of Independent Living Services, Coast & Country
As a fully qualified housing professional and corporate member of the Chartered Institute of Housing, my 20 year housing career has been as diverse as the housing profession itself. With many years working in housing and tenancy management, across the local authority and housing association... Read More →

Tuesday November 12, 2013 2:20pm - 3:30pm GMT
London Suite Hilton Birmingham Metropole